Frequently Asked Questions

Yes, we offer multiple financing options, including deferred payment and deferred interest plans. If you’d like to see the options available to you and get pre-approved, visit this page: https://www.westmichiganroofing.com/offers/financing/

A roof is a big investment. We want to ensure you have multiple simple payment options. Because of this, we accept:

•  Certified Cashier's Checks
• ACH transfers through a secure link
• All major credit cards. 
• Note: Credit card payments are subject to a 3% processing fee if the total meets or exceeds $1,000. 
  

We have 2 discounts available for homeowners to take advantage of:

• A 2% Veteran's discount for homeowners who currently or previously served in the armed forces.  
• A 2% Senior's discount for homeowners age 65 and older.
• Note: These offers cannot be combined with each other, or with any other offers, promotions, or discounts. 

We currently have a $250 referral gift card promotion that’s available, which you don’t have to be a customer to earn. To see this promotion and all others available, visit our Offers page. 

​Our crews don’t do vague square-footage estimates like some roofing companies. Inspections from West Michigan Roofing are as thorough as necessary to provide an accurate quote for your roofing project.  Our team assesses the roof condition, flashing, gutters, eaves, soffit and fascia, dormers, valleys, chimneys, skylights, potential leak hazards, and more. All of this helps us paint a clear picture of your roof's needs. We then use this information, along with photos and measurements, to build an accurate estimate based on current material prices and labor costs. This way, the price you see is exactly what you pay, no surprises.

​No, you do not need to be home for the inspection. Sometimes it can be beneficial for our team to take a quick peek into your attic, if it’s easy to access, to check for potential leaks or water damage that might be hard to see from the roof or the ground. 

​Absolutely not! While many roofing companies think high-pressure, fear-of-loss, sign-now-and-get-the-best-deal tactics are the way to do business, West Michigan Roofing has built our reputation on honest and straightforward communication. In fact, our “sales” staff consists of former contractors and industry professionals who actually know what they are talking about. Our team is there to act as an advisor and help you make the best decision for you and for your home. 

​Our quotes are not general estimates with padded numbers, so they can take a little time to put together. Your project consultant will set up an exact time to review your estimate with you. 

​We honor all estimates for 30 days, but due to sometimes fluctuating material costs, they are subject to adjustments to reflect current costs. Although rare, if this happens, your project consultant will notify you in advance so you can decide on the best course of action. ​

​For residential roofing, West Michigan Roofing offers top-quality roofing materials from Owens Corning, GAF, and CertainTeed. For commercial roofing, West Michigan Roofing offers top-quality flat and industrial roofing materials from GAF, Mule-Hide, Versico, Firestone, CertainTeed, and more. ​

​Answer: We don’t offer smaller siding repair services. We suggest that you check with a local handyman service or even call your siding manufacturer to be referred to a local contractor. ​

​Yes, we replace skylights. We have many styles of skylights, with various functionality to choose from, including skylights with smart shades. ​

​As part of a roofing project, yes, we absolutely offer blown-in attic insulation. In fact, while your roof is open is the perfect time to re-insulate your attic and increase your home’s energy efficiency. We do not offer stand-alone insulation services. ​

​Answer: No, you will need a mason to repair a chimney. We regularly repair the flashing and wood around a chimney. This can ensure the chimney is weather- and water-tight where it meets the roof, preventing future damage around the chimney, but we don’t repair the chimney itself. ​

It depends on the extent of the damage. We are not a licensed restoration company; we specialize in roofing replacements and repairs. Thus, we do not handle any repairs inside the home. If the damage is exclusive to the roof, yes, we handle all of those types of repairs. Examples include:

• Punctures in the shingles and the roof decking. 
• Damage to eaves, soffits, and fascia caused by weather or trees. 
• Worn-out boots and seals around vents and chimneys.
• Damaged skylights. 

​Yes, we are a metal roofing contractor. We offer standing-seam metal roofing for its superior quality and long-term durability. Due to the liability and issues associated with metal roofing, we only do full metal roof replacements. We do not offer repairs on metal roofing unless we installed it. ​

Yes, we are a fully licensed and insured commercial roofing contractor with hundreds of commercial and flat-roofing customers. We handle the vast majority of repairs for the various types of commercial roofs, including:

• EPDM rubber membrane roofing
• TPO single-ply roofing
• Asphalt roofing for apartments, condos, multi-family homes, churches, etc. 
• All types of flat roofing
• Commercial metal roof replacements
• PVC roofing
• Modified bitumen roofing
• Built-up roofing (BUR) 

​Yes, we roof many barns each year. We have roofed barns for show horses, cattle, pigs, equipment storage, and more. ​

Material warranties are usually issued by the manufacturers for periods of 5 years to Lifetime (50 years). As a Platinum Preferred Contractor, West Michigan Roofing is able to offer exclusive Platinum Warranties through Owens Corning. These are industry-leading warranties that most roofing companies cannot offer. ​

It depends on your pet's temperament and personality. When our team is roofing your home, it involves a lot of scraping noises, the crew walking around on the roof, and loud pop/thump sounds of the roofing nail guns securing down shingles. It is certainly loud and intrusive to many dogs. Because of this, many homeowners choose to board their dogs or have a friend watch them while the roofing project is underway.

​On most jobs, West Michigan Roofing uses a dump trailer rather than a dumpster. Dump trailers have wheels, making them easier to reposition and move. Additionally, dump trailers are less damaging to your driveway and lawn than a dumpster. The dump trailer typically arrives the morning the job begins. If you have any questions or concerns about the dump trailers on your property, please call us. We are happy to discuss your concerns about the dump trailer on your specific property. Keeping your home and landscaping safe is important to us. ​

​Because no two homes are the same, we approach the protection of your home, landscaping, and lawn uniquely. Typically, this involves using plywood to protect your home and large tarps to protect your landscaping. While no company offers perfect protection 100% of the time, West Michigan Roofing goes one step further than most roofing companies by taking pictures around your home, your patio, your driveway, of your siding, and your landscaping, BEFORE the job begins. This ensures we have a visible record of any damage that happens. No company is immune to mistakes. But we have always made it right with the homeowner any time there has been damage to their landscaping, property, or lawn. In fact, some of our happiest customers came from mistakes that we fixed and made right with the homeowner. ​

​West Michigan Roofing has received continually high praise for our thorough clean-up. Clean-up starts with an organized job site and the use of plywood and tarps to catch debris. Our crew does multiple sweeps around your home using a large magnet to pick up nails and bags to pick up fallen shingles. Our reputation for excellent clean-up is extremely important to us. If you ever don’t feel happy with our cleanup, please reach out to us, and we will personally come to your house to ensure you are satisfied.​

​West Michigan Roofing has an expert internal team that manages all the moving parts of your roofing project, from material ordering to crew scheduling to project quality inspections. Specifically for the installation, we have an exclusive partnership with multiple roofing installers who work exclusively with West Michigan Roofing. We have had this partnership for over 15 years and maintain an elite level of quality control across all our projects. ​

​We have been in business for over 100 years and have been family-owned and operated for over 55 years. ​

​Our main office is in Spring Lake, just outside of Grand Haven. However, we serve all of West Michigan from North of Muskegon down to Holland, South Haven, Benton Harbor and New Buffalo. We also serve the entire Grand Rapids, Kalamazoo, and Battle Creek areas. We have probably built the roof of someone right around the corner from you!​

Yes absolutely! Even though we serve the entire western side of Michigan, our office and a majority of our team is located in Spring Lake, just north of Grand Haven. We are regularly involved in the community in the following ways:

• Nearly every year we work with Habitat for Humanity and Owens Corning to sponsor a Veteran by re-roofing their home, at no cost to them. This is a project that's close to our hearts, and we're proud to be a part of. 
  
• We sponsor many local youth sports programs and teams, including the Varsity Girls Volleyball team, Youth Soccer Camp, a Youth Basketball Team, and a local hockey team.
• We sponsor The Battle on the Boardwalk in Grand Haven.
  
• A sponsor and participant in the Jingle Bell Parade.
• A Toys for Tots sponsor and donation center.
• We are a member of multiple local chambers of commerce, including:
  • Grand Haven, Spring Lake, Ferrysburg Chamber of Commerce - https://www.clikx.org/mmdpr
  • Muskegon Chamber of Commerce - https://www.clikx.org/fzCge

​Yes, all of our licenses and insurance are always up to date, for both our internal team and every subcontractor we work with.​

​West Michigan Roofing is a second-generation family-owned and operated business. Although the business has served West Michigan for over 100 years, it was purchased by Tony Megna over 55 years ago and is now run by his two sons, Adam Megna and Mike Megna. They live with their families in the Grand Haven and Muskegon areas. ​

How much time do you have? All jokes aside, we have received an extensive list of awards over our 100+ year history. Here are some of the awards and accolades West Michigan Roofing has received in the last decade:

• Owens Corning Platinum Preferred Contractor, a status that fewer than 2% of roofing contractors in Michigan receive. It requires extensive quality checks and high customer satisfaction, tracked by third-party surveys.
• 2021 People’s Choice Award for Best Roofing Company in West Michigan
• Versico Gold Medal Contractor in 2025
• ARMA Gold Medal Award for Excellence in Asphalt Roofing. Each year, ARMA recognizes one company with its Gold Medal Award across the country. West Michigan Roofing was honored in 2021. 
• Mule-hide Legacy Roofing Contractor
• CertainTeed SELECT ShingleMaster Roofing contractor in 2025
• A+ Rating with the Better Business Bureau